Privacy Policy – MbeTech Digital Marketing Agency L.L.C

Your privacy is important to us. This Privacy Policy explains how Mbetech Digital Marketing Agency L.L.C (“MbeTech,” “we,” “us,” “our”) collects, uses, protects, and shares information when you use mbetechdigital.com (the “Website”) or communicate with us.

1) Information we collect

We collect information in three ways:

A) Information you provide

When you submit a form, book a call, request a quote, or contact us, you may provide:

  • name, email, phone number

  • business name, website/social links

  • messages and project details you submit

  • files or information you choose to share

B) Information collected automatically

When you visit the Website, we may collect:

  • IP address and approximate location

  • device/browser information

  • pages visited, clicks, and time spent on pages
    This data is usually collected through cookies and analytics tools.

C) Information from third parties

If you interact with us through third-party platforms (analytics, advertising, scheduling, CRM, payment tools), we may receive limited data needed for reporting, attribution, or support.

2) How we use your information

We use information to:

  • respond to inquiries and provide requested services

  • schedule calls and send service communications

  • deliver proposals, onboarding, and support

  • improve our Website and marketing performance

  • prevent fraud/spam and enforce our policies

  • comply with legal obligations

3) SMS opt-in details (required for compliance)

If you opt in to receive SMS messages from MbeTech:

  • What we send: appointment confirmations/reminders, support messages, onboarding/service updates, and promotional messages (only if you opt in).

  • Message frequency: varies.

  • Opt out: reply STOP to unsubscribe.

  • Help: reply HELP or email support@mbetechdigital.com.

  • Rates: message and data rates may apply.

  • Consent: SMS consent is not a condition of purchase.

  • Eligibility: SMS is intended for users 18+.

  • Carrier disclaimer: carriers are not liable for delayed or undelivered messages.

4) Cookies and tracking

We may use cookies and similar technologies for:

  • essential site functionality and security

  • analytics (to understand traffic and improve the Website)

  • marketing measurement (conversion tracking and remarketing, if enabled)

You can control cookies through your browser settings. Blocking cookies may affect site functionality.

5) Data security

We protect the information we store using commercially reasonable safeguards to prevent loss, theft, misuse, and unauthorized access. No system is 100% secure.

6) Data retention

We keep information only as long as needed to:

  • provide services you requested

  • maintain business records (communications, invoices, project history)

  • comply with legal and tax requirements
    When no longer needed, we delete or anonymize it where practical.

7) Sharing your information

We do not sell your personal information.

We may share information only when necessary:

  • with service providers (hosting, analytics, CRM, email/SMS tools, scheduling tools) to operate the Website and deliver services

  • with contractors/subcontractors working under MbeTech who need the info to perform assigned work

  • when required by law or to prevent fraud or enforce rights

8) Mobile information sharing statement (required for compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers or subcontractors only as needed to deliver services or support operations (for example: messaging providers, CRM tools, scheduling tools). Those parties are not permitted to use your information for their own marketing.

9) External links

The Website may link to external sites we don’t control. We are not responsible for their content or privacy practices.

10) Your choices

You can:

  • opt out of SMS by replying STOP

  • opt out of marketing emails using the unsubscribe link

  • request access, correction, or deletion of your data by contacting support@mbetechdigital.com

11) Changes to this policy

We may update this Privacy Policy by posting a new version on the Website with a new effective date. Continued use means you accept the update.

12) Contact

Mbetech Digital Marketing Agency L.L.C
Bowie, Maryland, USA
Support: support@mbetechdigital.com

Effective date: January 30, 2026